Frequently Asked Questions

FAQ

Are your products Taoist or Buddhist?

We are Taoist. We have two ordained Taoist masters (Daoshi) as part of our team. For more details, please visit our “About Us” page.

Can Buddhists wear your products?


Yes. Buddhism promotes inclusiveness and harmony, especially in Mahayana traditions which emphasize "interconnectedness without obstruction." Historically, Buddhism and Taoism have coexisted and influenced each other deeply in East Asian cultures. Many of our items—such as Tai Chi symbols or Bagua mirrors—are used in both traditions. If worn out of cultural appreciation or for blessings, and not as an act of religious conversion, it typically doesn't violate Buddhist principles. That said, we recommend consulting with your spiritual advisor for personal guidance.

Are your bracelets handmade?

Most of our bracelets are handcrafted. Some are also blessed and empowered by our masters before shipment.

How are your jewelry pieces different from ordinary accessories?

Our jewelry is not just decorative—it’s a tool of energy. Each piece is thoughtfully designed to attract wealth, happiness, health, love, and success. Every item is cleansed and charged before shipping, so you receive a fully energized and ready-to-use product.

Can Christians wear your products?

Christians are generally advised to avoid religious Taoist items (e.g., talismans, Bagua symbols) due to concerns about idolatry, which goes against the Ten

Can I wear the bracelet every day?

Absolutely! Our bracelets are made for daily wear and can boost your energy throughout the day. However, please be mindful that some gemstones are fragile and should be kept away from harsh chemicals or water (e.g., avoid wearing while swimming).

Do I need to cleanse the bracelet or crystal before use?

We perform energy cleansing and blessing rituals before shipping each item. But if you’d like to do your own ritual, we encourage it! Simple methods like moonlight bathing, sound cleansing, or intention-setting through breath are beautiful ways to reconnect with your item.

Do you offer international shipping?

Yes! We ship worldwide with tracking. Delivery times vary by region, but most international orders arrive within 7–30 business days.

Do you offer free shipping?

Yes, we offer free standard shipping to select regions via xuanshudao.com. For expedited shipping, an additional $25 fee applies. Remote areas may not be eligible for free shipping.

Can I cancel my order?

We understand that people change their minds! Orders can be canceled before shipment—within 2 business days of placing the order. Please contact us via live chat (Tawk.to) or email at service@xuanshudao.com. Due to time zone differences, our response may not be immediate. Thank you for your understanding.

What if I receive the wrong product or it arrives damaged? Can I return or get a refund?

Absolutely. If it’s our fault, we take full responsibility. Please provide photos of the incorrect or damaged product and contact us via live chat or email at service@xuanshudao.com. Depending on your preference, we can offer a return, refund, or a compensation voucher.

What if I entered the wrong shipping address?

Please check your address in the confirmation email after placing your order.

If your order has already shipped, we’re truly sorry—we can’t make changes once it’s in transit. Please monitor your tracking info, and once the package arrives in your country, you may be able to retrieve it from the local post office.
For any issues, contact us within 24 hours at: service@xuanshudao.com.

How do I choose the right bracelet for myself?

Each person has their own unique Five Element (Wuxing) composition. Choosing a bracelet that matches your elemental profile can enhance its energetic benefits.

How can I find out my Five Element profile?

We offer both free and paid services on our website to help you calculate your personal Five Element attributes.

Do I need to provide my wrist size when buying a bracelet?

Yes, we need your wrist size to ensure a proper fit.

How do I measure my wrist size?

Use a soft measuring tape or a piece of string to measure around the thinnest part of your wrist—neither too tight nor too loose. That length is your wrist size. Please share it with our customer service team.
If measuring isn't convenient, we can estimate based on your height and weight—just provide those details to our customer service.

What should I be aware of when wearing my bracelet daily?

Our crystals and gemstones are all natural. To maintain their beauty and energy, avoid contact with perfumes, cosmetics, detergents, or other chemicals, as these may corrode the surface and diminish the shine.

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